Discover the latest news and expert insights from Fliko.
Cancelled a Show? Here’s How to Handle Ticket Refunds Without Losing Your Audience’s Trust
An actor gets sick two hours before curtain. A storm shuts down the road to the venue. A touring production loses its set in transit.…
Why Your Theatre’s Box Office Reports Never Actually Answer the Question You’re Asking
Ask most theatre managers a simple question — “how much did we make on refunds last month?” or “which show sold the most concessions per…
Why Only One Person at Your Theatre Can Touch the Seating Chart
Every theatre has one. The person who built the seating chart three years ago, half-remembers how the sector for the balcony was set up, and…
Why Your Cinema’s Sales Numbers Never Add Up Until Someone Stays Until 2 A.M.
It’s closing time. The last screening has let out, the till is counted, and now comes the part nobody puts in the job description: pulling…
Why Your Cinema’s Accessible Seats Keep Ending Up in the Wrong Hands
A family shows up ten minutes before the trailers end. Dad’s in a wheelchair. The two wheelchair spaces at the end of row F are…
The Ticket Sales You’re Losing Before Anyone Ever Reaches Your Seat Map
Someone’s deciding what to do tonight. They’re on their phone, they type “[film] showtimes [town]” into Google, and one of two things happens: your cinema…
Why Your Ticket Buyers Would Spend More — If You Just Asked at the Right Moment
A buyer lands on your event page, picks their ticket type, and pays. Done. Somewhere between “select ticket” and “confirm payment,” you had their full…
Why Your Box Office Keeps Selling Seats Your Website Already Sold — And How to Fix It
It’s twenty minutes before doors. Two people are holding tickets for seat B14. One bought online last night. One bought it at the box office…
